62 Overlea Boulevard, Unit 4A, East York, Ontario
(416)425-8800
Located on the Northeast corner of the Intersection of Overlea Boulevard
and Thorncliffe Park
WALK-IN OPEN 6 DAYS PER WEEK
CLOSURE:
THE WALK-IN CLINIC WILL BE CLOSED ON:
Thurs.Sept 29- Sat.Oct.1
Thurs. Oct 6-Mon.Oct.10, 2022
PATIENT ALERT:
With the doctor shortage crisis, demand for medical care at our clinic has greatly increased. Through these difficult times, we’ve tried to deliver the best medical care possible to our community, being one of the few clinics who've never closed our doors to in-office visits since the onset of Covid-19.
The walk-in doctors see up to 40 -50 patients daily (double that of some doctors doing only telephone calls).
However, there’s a trend of a ‘flash- mob’ style of patients coming at the opening which is sometimes resulting in:
1) the clinic may need to stop accepting patients within 1.5 - 2.5 hrs after opening and
2) 1.5 - 3+ hour wait time.
We understand this can trying, as we too are feeling the same experience.
We ask that you please be understanding, respectful, and compliant with the receptionists - They are working very hard trying to balance patient visits with office capacity. When the office has met or exceeded capacity, we will have to stop accepting patients.
There is ZERO-TOLERANCE to any form of language or conduct to our staff that is considered abusive, harassing, or threatening, and for any non-compliance or defiance to our staff.
Any such conduct as described above may result a permanent expulsion from the office. If there are safety concerns, we will to contact the authorities for immediate assistance.
If you're Covid-Positive or were exposed to someone who's Covid-Positive Do Not Enter or Come to the Clinic ; call the Main line 416-425-8800 for instructions.
We have Covid-19 protocol; when attending the office, you must wear a mask covering your lower face at all times
Following regulations limiting waiting room patient capacity, you must be prepared that you cannot wait inside the office if there are patients ahead of you. When your turn to see the doctor is approaching, you will be called or your number will be posted.
*** PLEASE BE ADVISED that if you come to the office with symptoms that may be similar to those from Covid-19, the doctors may not able to see you in office, and a telephone-based visit may be conducted instead.***
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* there is a ZERO-TOLERANCE policy to any abuse to staff *
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New Service: TELEPHONE VISITS
We are seeing low risk patients in the office, safely, and use face masks/shields and recommend coming in when possible, but Thornlea Medical Centre is also offering Telephone Visits.
Please call 416-425-8815 to make a request.
Attention Patients Re: Covid-19
We do not test for Covid-19 at this office.
If you have respiratory symptoms or have been in contact with others who have,
and are concerned regarding Covid-19,
- Please go to the Emergency Dept. at the following hospitals that have assessment areas for Covid-19:
Michael Garron Hospital, East York, 825 Coxwell Avenue, 416-461-8272
North York General Hospital, 4001 Leslie Street North York, 416-756-6000
Scarborough Health Network -General, 3050 Lawrence Avenue East, Scarborough,
416-438-2911
Scarborough Health Network -Birchmount, 3030 Birchmount Road Scarborough,
416-495-2400
Mississauga Hospital, 100 Queensway W, Mississauga, 905-848-7100
Credit Valley Hospital, 2200 Eglinton Avenue West, 905-813-2200
( some sites may also have rapid testing facilities separate from the hospital )
----------------------------------------------------------------------Covid-19 Office Protocol
If you're Covid-Positive or were exposured to someone who's Covid-Positive Do Not Enter or Come to the Clinic; call the Mainline 4164258800 for instructions.
-Thornlea Medical Centre is following medical guidelines to help ensure the
safety of patients and medical staff and to help reduce potential spreading
of COVID-19.
-All patients with respiratory symptoms must wait outside the office, must first be telephone screened by the doctor, and ** must wear a mask covering the lower face at all times. We cannot supply masks as there is an insufficient supply.
-After registering, please leave your current phone number and be ready to answer when called.
-Please follow instructions given by our medical staff.
